Capital One Business Director, Checking Acquisition & Risk Policies in McLean, Virginia

1750 Tysons (12023), United States of America, McLean, Virginia

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Business Director, Checking Acquisition & Risk Policies

Business Director, Checking Acquisition & Risk Policies

Capital One's Consumer Bank has been growing to become one of the most prominent banks in the United States, currently with an approximately $170B deposit portfolio. We are continuously investing in the areas of analytics, digital technology and simply meeting our customers’ needs in new and innovative ways.

This role is a critical leadership role, that will be responsible for leading our application stage policies and the suite of short term lending/overdraft coverage products we’re offering. The leader in this role will manage a team of analysts and product managers, in order to drive decisions around risk policies & customer experience. This team’s mission is helping American consumers gain financial resiliency while growing Capital One Bank, and the leader will move the team there through strategic leadership and coaching of the individual performers.


  • Lead a team of 6 to 10 associates & responsible for the work streams ranging from deep quantitative analytics to product discovery and policy optimization

  • Risk mitigation for various types of risks including brand, reputation, credit, and legal stemming from Checking policies

  • Explore new ways to serve consumers’ short term lending needs

  • Build out transparent and clear communications with customers regarding application stage and fee policy treatments

  • Ensure a healthy Checking P&L generating acceptable level of returns to shareholders

  • Be the customer for product development by our engineering and design teams

  • Collaborate with Marketing, Risk Management and Operations teams, while developing and deploying new strategies

  • Lead ad-hoc analyses in support of business recommendations & presentations to executives

  • Recruit new hires while evolving the team’s agenda, and participate in analyst recruiting efforts

Basic Qualifications

  • Bachelor’s degree in a quantitative field (e.g. Statistics, Economics, Mathematics, Finance, Engineering, Operations Research, Physics)

  • At least 7 years of analytics experience

Preferred Qualifications

  • Advanced degree in a quantitative field or MBA

  • 10+ years of analytics and/or strategic consulting experience, including 5+ years of credit risk management

  • 5+ years of people management experience

  • Professional qualifications (CFA, FRM, etc)

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.