Capital One Compliance Advisory Manager in McLean, Virginia

McLean 1 (19050), United States of America, McLean, Virginia

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Compliance Advisory Manager

The Compliance Advisor Manager performs a key risk management role (second line of defense) by ensuring business line initiatives and processes comply with applicable consumer laws and regulations. While working within the Compliance Management Program framework, the Compliance Advisor Manager is responsible for delivering quality results, providing compliance advice to business lines as a subject matter expert, and executing or participating in corporate risk management processes.

The Compliance Advisor Manager supports business lines by:

-Providing subject matter expertise and guidance on consumer compliance requirements;

-Providing effective challenge and guidance on compliance risks and supporting business line through various interactions and forums;

-Assessing operational breakdowns for compliance risk and providing guidance on remediation/recovery plans;

-Providing guidance on controls over compliance requirements and business line monitoring of those controls; and

-Performing risk-based design reviews of business line controls and providing guidance on identified risks.


-Maintain subject matter expertise of applicable consumer laws and regulations and Compliance Risk Management framework

-Maintain understanding of business line operating processes, strategies, products, and services

-Provide effective challenge and guidance on compliance risks and support business line through various interactions and forums

-Support business line by providing expert advice and influencing changes to processes, procedures, and controls to mitigate compliance risk

-Determine compliance requirement applicability to business line products and processes

-Advise business line on compliance requirement applicability for new products and/or processes and changes in law or regulation

-Conduct compliance risk assessment of new products and initiatives and advise business of compliance risk(s) associated risks; support business during new product and initiative implementation

-Review new/revised business line policies, standards and procedures

-Help business line determine appropriate training audience, delivery channel(s), and training frequency for compliance training

-Review business line training materials with compliance related content for accuracy and completeness

-Provide business line guidance on developing and executing controls and monitoring plans

-Perform risk-based design reviews of business line controls by completing applicability review, analyzing control mix, confirming controls and monitoring are appropriate and meet their intended purpose and providing guidance on any identified risks

-Assess operational breakdowns for compliance risk and provide guidance on remediation/recovery plans

-Identify trends in data and advise on identified emerging risks

-Review business line performance and escalate high risks and issues

-Communicate compliance risk appetite and key performance metrics to business line and monitor business plans to ensure compliance risk remains within approved appetite

-Review complaints for compliance risks; provide guidance on remediation; escalate and facilitate with subject matter experts as necessary

-Evaluate Internal Audit, regulatory exam, and self-identified issues and events for compliance impacts

-Monitor external compliance environment, emerging risks, regulatory focus areas

-Assist business line in developing and maintaining their Compliance Management Program

Basic Qualifications:

-High School Diploma, GED or Equivalent certification

-At least 5 years of experience in compliance risk management, at least 5 years of experience in legal, or at least 5 years of experience in audit

Preferred Qualifications:

-Master’s Degree

-7 years of experience in compliance risk management, or 7 years of experience in legal, or 7 years of experience in audit

-Certified Regulatory Compliance Manager (CRCM) certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.