Capital One Manager - Credit Policy Risk Management in McLean, Virginia

West Creek 3 (12073), United States of America, Richmond, Virginia

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Manager - Credit Policy Risk Management

Job Description:

The Consumer Credit Risk Management (CCRM) team is currently seeking a Manager, Consumer Credit Policy Management. This is an exciting opportunity for a well-rounded associate to join a high performing team of second line credit policy experts, who seek to strengthen the credit policy and requirements infrastructure. As a member of the Consumer Credit Policy Management Team, the right candidate will interact with senior executives inside and outside of the department while managing the below responsibilities.

The Consumer Credit Policy Management Team in CCRM is responsible for documenting and managing the Credit Risk Management Policy and supporting documents that establish the mechanisms for governing consumer credit risk at Capital One. These policies define the processes for granting and managing credit and the measurement and monitoring of credit risk, which are vital to the daily activities of the company.

We are in search of an experienced individual to join this team, to focus on the development and maintenance of credit policies. The ideal candidate would have a solid understanding of the company’s credit risk principles as they relate to key credit activities, and a familiarity with the processes and controls that govern those activities. The ideal candidate will also have substantial knowledge and experience with bank regulations. The ability to build relationships, collaborate, understand first line processes and effectively influence to drive decisions in a cross functional environment is required to be successful in this role.

The ideal candidate should have prior experience working with senior leaders, a background in risk management, compliance, or legal, and possesses a working knowledge of fundamental credit concepts. Exceptional writing skills and very strong results orientation are essential.

The range of subject matter for which the Credit Policy Management Team is responsible is wide and will provide an opportunity for meaningful professional growth. The person in this position is expected to offer a credible challenge related to the quality and efficiency of policy oversight, and will have the opportunity to influence improvements to strengthen credit governance at Capital One.

Responsibilities :

  • Manage the end-to-end process of policy management (including renewals of existing documents and the creation of new documents), comprised of gathering or developing content proposals, vetting proposed changes, seeking approvals, crafting communications, and training

  • Review summaries of new laws and regulations to ensure that credit policies remain compliant

  • Engage with CCRM and LOB leadership to ensure that policy remains in sync with the ever-changing credit environment, along with maintaining a dialogue with other stakeholders, such as Compliance and Regulatory Relations

  • Additional department initiatives / projects as needed

Basic Qualifications:

  • Bachelor’s degree or military experience

  • At least 4 years of experience in credit risk management, risk management, compliance, or legal experience

  • At least 3 years of experience writing business documents

  • At least 3 years of experience working with senior leaders

field focused on consumer lending (credit card, auto, retail banking, small business) OR at least 2 years of experience working as a business analyst / consumer credit decision owner

Preferred Qualifications

  • Master’s degree

  • At least 5 years of experience in credit risk management, risk management, or compliance

  • At least 4 years of experience interacting with and writing documents for senior leaders

  • At least 3 years of experience working as a business analyst or credit decision owner

  • At least 2 years of experience working with credit risk policies

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.