Capital One Manager, Commercial Risk - Richmond, VA in Richmond, Virginia

West Creek 5 (12075), United States of America, Richmond, Virginia

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Manager, Commercial Risk - Richmond, VA

Manager, Commercial Risk

West Creek Campus, Richmond, VA

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

As a Commercial Risk Manager, you will be responsible for working with business partners across Commercial to develop and implement cutting-edge solutions for operational, compliance/regulatory, fraud, legal and other non-credit risks. Commercial Risk associates collaborate across the division, as well as with other Line of Business first line teams and second and third line partners, to develop and implement well-managed risk practices.

Risk Managers at Capital One are motivated risk professionals with excellent analytical, organizational and communication skills. They are experienced in operating in a highly dynamic environment and can balance the needs of multiple stakeholders while working independently. Risk Managers have an ability to work with executives to create innovative solutions to appropriately manage risk within Commercial thinking strategically when the situation calls for it but at the same time maintaining an attention to detail. If you are curious and eager to learn new things, love problem solving and have a deep reverence for risk management, this may be the role for you.

Responsibilities:

The Risk Manager will provide direct support to the Commercial Operations team, specifically Enterprise Payments and Treasury Operations (EPTO), and will coordinate between area leadership, first line risk partners and support groups to prioritize and implement risk management initiatives. Specific responsibilities include the following:

  • Ability to think broadly, evaluate current practices and challenge the status quo

  • Consult on risk to one or more EPTO business partners providing advice and guidance as required

  • Collaborate with second line Risk (e.g. ERM, ORM, Compliance/AML), Audit, Legal, Fraud and LOB Risk partners to support assessments and create leading-edge solutions

  • Support internal audits and regulatory exams impacting EPTO

  • Use analytical and process management skills to identify trends and opportunities to improve risk management practices across business processes

  • Partner with other vertical and horizontal Commercial Risk colleagues to implement best practices and assess business area control needs

  • Performs assessments on critical business processes to identify risks and work with key stakeholders to mitigate and remediate as appropriate

  • Participates in identifying, understanding and documenting operational breakdowns (i.e. issues and events) in accordance with enterprise Issue/Event Management policies and standards. Includes being able to perform root cause and permanent corrective analysis.

  • Utilize agile principles and practices to effectively manage and prioritize work

  • Lead risk process meetings within EPTO to address risk and control concerns and changes

Basic Qualifications:

  • Bachelor’s Degree or Military Experience

  • At least 5 years of financial services industry experience

  • At least 3 years of operations management or risk management experience

Preferred Qualifications:

  • At least 2 years People Leadership experience

  • Lean, agile, business process or project management certifications

  • Certified Risk Management Assurance (CRMA) or Certified Regulatory Compliance Manager (CRCM)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.