Capital One Director, Conversational AI Research in Vienna, Virginia

Towers Crescent (12066), United States of America, Vienna, Virginia

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Director, Conversational AI Research

Do you have a track record of creating business value using artificial intelligence research and systems? Capital One is seeking a Director of Conversational AI Research to lead, manage, and grow a team of Ph.D.-level scientists conducting artificial intelligence research targeted to systems that help customers effortlessly solve problems and complete tasks through natural language conversation. You’ll direct foundational research on natural language processing, deep learning, end-to-end (generative) dialogue systems, cognitive architectures, and commonsense reasoning. You’ll guide transfer of research to the development of intelligent assistants that empower our banking and credit card customers. You’re familiar with the entire research and development pipeline, ranging from research, patents, and publications, to developing proofs of concept and bringing systems into production in the cloud. You maintain a working knowledge of the latest AI research, tools, methodologies, and technologies. You have strong strategic thinking, presentation, interpersonal influence, and networking skills. You have excellent communication and reasoning skills, including the ability to influence and make a strong case for technological change.

Basic Qualifications

  • Ph.D in engineering

  • At least 2 years of experience with people management.

  • At least 2 years of experience with deep learning and neural networks

  • At least 4 years of experience leading artificial intelligence research

Preferred Qualifications

  • Ph.D. in computer science, machine learning, or artificial intelligence

  • 2+ years of experience with agile software development

  • 2+ years of experience with public cloud

  • 2+ years of experience with open source technologies

  • 6+ years of experience leading research in artificial intelligence, machine learning, deep neural networks, natural language understanding, natural language generation, dialogue management, question answering, textual entailment, affective computing, human-computer interaction, commonsense reasoning, story understanding, and/or cognitive architectures

  • 5+ years of experience programming in Python or Java


Capital One will consider sponsoring a new qualified applicant for employment authorization for this position