Capital One Business Transformation Manager in Wilmington, Delaware
1750 Tysons (12023), United States of America, McLean, Virginia
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Business Transformation Manager
As a Transformation Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards helping the Business Risk Office transform the business to be more well-managed.
Strategic leadership: Develop business strategies that will drive growth, limit losses, and create competitive advantage through well managed success for Capital One
Leadership: Will work in a matrixed environment to coaching and mentoring associates with a goal of developing and retaining risk management talent at Capital One
Product: Enhance current processes and programs to transform them into the digital age and beyond
Execution: Manage and sequence delivery of risk intent, build risk framework and execute against the Bank strategy. Oversee multiple projects and programs concurrently.
Partnership: Work closely with colleagues across Capital One including: IT, Compliance, Legal, Operations, Finance and others to drive improvement in quality, volume, service, and decrease loss.
Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & risk management
Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment
Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous project management experience a plus
The ideal candidate will exhibit:
Integrative thinking to push the risk team towards improved performance
Ability to pull data and massage it to derive logical interpretation and health assessment; also autonomy in performing simple data analysis and preparing reports using Tableau or other platforms
Knowledge and passion for emerging technologies and operations and how they are used to deliver great products for Risk Management
Strategic thinking and an ability to effectively identify opportunities for growth in new businesses and markets
A high level of intellectual curiosity and comfort with ambiguity
Ability to build and maintain relationships with key partners and vendors
Core analytical skills to build business cases and strategy for new products
Solid Business Analytics
Act as key data lead to leverage versatile technical capabilities to drive the development, evolution, and implementation of data products, which enable self-service by data consumers
Develop prototypes and run experimentation for business intelligence tools, solutions, and techniques
Assist in development of standards and policies for business intelligence framework
Evaluate data management, data quality and data access processes for gaps, inefficiencies and opportunities; provide recommendations for improvement
Implement solutions and processes for management and governance across data quality metrics, metadata, lineage, data access rights and business definitions
Bachelor’s Degree or military experience
At least 4 years of experience in querying and analyzing and working with data platforms
At least 2 years of experience working with Agile development methodologies
5+ years of experience in querying and analyzing and working with data on multiple platforms
3+ years of experience working with Agile development methodologies
Strong desire and experience with data in various forms (data warehouses/SQL, unstructured data environments/PIG,HIVE, Impala)
Experience leading projects to deliver complex data management solutions; working with internal and external partners
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.